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MOUNTAIN VIEW, CA — March 7, 2011 — Adaptive Planning, the worldwide leader in on-demand business performance management (BPM) solutions for companies and nonprofits of all sizes, today announced that the company has earned the highest customer satisfaction rating among more than twenty software vendors in the 2011 BPM Pulse Survey results developed by industry authority BPM Partners. BPM Partners also named Adaptive Planning a “Core Vendor” award winner for the fourth year in a row.
Each year, BPM Partners’ influential Pulse Survey reports on important trends in the business performance management market, including the relative importance of BPM initiatives, the key benefits obtained by users, and customers’ satisfaction with their vendors. Additionally, BPM Partners reviews the landscape and identifies the top “Core Vendors” – the particularly active and successful vendors of robust performance management solutions with a broad appeal – that companies should evaluate when considering a BPM project.
"Adaptive Planning is a great alternative to spreadsheet-based planning and reporting," said Craig Schiff, CEO of BPM Partners. “They continue to grow rapidly, and have the highest satisfaction rating of any vendor in the survey, so their software as a service (SaaS) model is clearly working extremely well. With these results, it’s no surprise that each year our survey results show increasing interest in on-demand / SaaS BPM solutions."
In 2010, Adaptive Planning grew bookings and revenue by over 50 percent, while increasing its customer base to over 900 clients.
“We are honored to be named a Core Vendor for the fourth year in a row, and very pleased to achieve a #1 ranking for customer satisfaction once again,” said Greg Schneider, VP of Marketing at Adaptive Planning. “Because SaaS is truly a ‘service’ business model, there’s a profound difference compared to the traditional enterprise software ‘product’ model – the subscription-based model simply does a better job of aligning our interests with those of our clients over time. As a result, we are keenly focused on providing exceptional value to attract and retain satisfied customers – and we’re delighted to see this focus reflected in our customers’ top satisfaction scores.”
About Adaptive Planning
Adaptive Planning is the worldwide leader in on-demand corporate performance management (CPM) solutions for companies and nonprofits of all sizes. Adaptive Planning’s solutions allow finance and management teams to obtain real-time visibility into performance metrics, streamline financial planning and reporting, and drive better business decisions. By offering affordable annual subscriptions and rapid implementations, and by eliminating the need for new hardware and IT support, Adaptive Planning makes it easy to move beyond spreadsheet-based processes without the cost and complexity associated with traditional on-premise CPM applications. Adaptive Planning is headquartered in Mountain View, Calif. and is funded by ONSET Ventures, Monitor Ventures, Cardinal Venture Capital and Clairmont Capital.